Privacy Policy

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Effective Date: 9 November 2024

Peacock Schools Catering ("we," "us," or "our") is committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.peacockschoolscatering.co.uk] ("Site").

We adhere to the General Data Protection Regulation (GDPR) and other applicable privacy laws. Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We may collect personal information directly from you, automatically as you use our Site, or through third parties.

Information You Provide Us:

• Contact Information: When you reach out to us via our "Contact Us" form, we may collect your name, email address, phone number, and any other information you provide in your message.
• Preferences: Any preferences or details you share to help us customize your experience, such as dietary preferences or meal plan inquiries.

Automatically Collected Information:

• Usage Data: We may automatically collect certain information when you visit our Site, including your IP address, browser type, device type, operating system, and browsing actions.
• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to improve your browsing experience, understand user behavior, and customize our services. You can manage your cookie preferences in your browser settings.

Third-Party Information:

• We may receive information about you from third-party analytics providers or other service providers to improve the functionality and experience of our Site.

How We Use Your Information

We may use the information we collect for various purposes, including:

• To Communicate with You: We use your contact information to respond to inquiries, provide customer support, and send information about our services.
• To Improve Our Services: By analyzing usage data, we can make improvements to our website’s layout, design, and features.
• To Personalize Your Experience: Information you provide, such as dietary preferences, helps us offer relevant meal plan options.
• To Comply with Legal Obligations: We may use your data to comply with applicable laws and regulations.

We will not use your personal information for any purposes other than those described above without your consent.

Legal Basis for Processing Personal Data

Under GDPR, we rely on the following legal bases for processing your personal information:

• Consent: When you provide us with personal data voluntarily, you give us permission to process it for specific purposes.
• Performance of a Contract: Processing is necessary to provide services or information you have requested.
• Legitimate Interests: We may process your information to improve our services and ensure the security of our Site, provided this does not override your rights.
• Compliance with Legal Obligations: We may be required to process certain information to meet legal and regulatory requirements.

Sharing Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with trusted third-party providers who help us operate our website and provide our services, such as hosting, analytics, and customer service providers.
• For Legal Purposes: We may disclose your information if required to comply with a legal obligation, protect and defend our rights, or prevent illegal activities.
• In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, alteration, or disclosure. However, no transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee absolute security. You share your information with us at your own risk.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting obligations. Once data is no longer required, we securely delete it in accordance with applicable laws.

Your Rights Under GDPR

Under GDPR, you have certain rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccuracies in your personal data.
• Right to Erasure: You may ask us to delete your personal data under certain circumstances.
• Right to Restrict Processing: You may request that we limit the processing of your personal data.
• Right to Data Portability: You have the right to request the transfer of your data to another organization.
• Right to Object: You have the right to object to our processing of your data based on legitimate interests.

To exercise these rights, please contact us at [contact@peacockschoolscatering.co.uk]. We will respond to requests in compliance with GDPR and may ask you to verify your identity.

Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and provide targeted advertising. You can manage your cookie preferences in your browser settings. For more details, please see our Cookie Policy.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit from our Site.

Children's Privacy

Our services are intended for schools and parents, not directly for children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will delete it from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Peacock Schools Catering
Email: [contact@peacockschoolscatering.co.uk]
Phone: 07858 846834